Returns
Please follow these steps if you would like to return an item to us:
Step 1: Before you ship your item, please make sure the following criteria are met:
- The item is in original condition with all labels, etc.
- The item is unworn and unwashed.
- The return request must be made within 14 days of receipt of the goods.
Step 2: Initiate your return by completing the form below and emailing it to us or enclosing it with your return so we can track it.
Step 3: Please pack your item in its original packaging and send it with a shipping service of your choice to:
Schürmann GbR
Laustiege 4
48161 Muenster
Germany
Please note that we do not cover the costs of return shipping.
Step 4: Once we receive your return, we will process it within 14 days. The invoice amount will be refunded to the same payment method that was used for the order.
If you have received a defective/wrong item or would like to exchange your product for a different color/size, we will of course provide you with a return label. Please contact our customer service at info@andiamoclothing.de . You will receive a response within 48 hours.
Best regards,
Your Andiamo Clothing Team
Cancellation form:
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To Schürmann, Laustiege 4, 48161 Münster, Germany, info@andiamoclothing.de
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I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:
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Ordered on: / received on:
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Name of consumer(s):
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Address of the consumer(s):
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Order number of the consumer(s): #
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Signature of the consumer(s) (only if notification is on paper):
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Date:
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Reason for revocation: